A watch should never be outsourced; outsourcing leads to shoddy quality and mysterious processes. Unlike our competition, we are involved in every individual step of the process. Crafting the final product the only way we know how: In-House.
There was a time when all menswear was custom made. While times have changed we still believe you should have a say in what gets made. With our roots in Kickstarter, we take our customer's opinions very seriously. We don’t just welcome their feedback, we actively seek their collaboration in improving our products.
We don't blindly choose which factories to work with based on dodgy advice from an agency. We carefully select world class factories and then spend years cultivating relationships with both the owners and more importantly the employees. Our team has been building these relationships on the ground for more than 5 years.
We Go Direct To The Source
We source all of our own materials from factories that have been in the business for decades.
Sustainable Leather | Historic Marble
316L Stainless Steel | Sapphire Glass
Our factories employ more than 350 workers and have been in service for over 70 years.
METICULOUS QUALITY CONTROL
Unlike traditional retail, we keep product orders small in order to monitor the quality at every stage of production. Instead of only checking 20% of the final products, our full-time quality control team hand checks 100% of the products that come off the line. This is the only way to ensure top tier quality in everything we ship.
IN-HOUSE SERVICE & REPAIR
It's been our goal since Day 1 to give you the best buying experience in the industry. The only way to accomplish this is by interacting with our customers directly. Any product that needs repair is sent back to us and serviced here in California.
We're not reinventing manufacturing. We are bringing it back to the basics.