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The Chrono S - Gold

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The Chrono S - Blue

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The Chrono S - White/Gold

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The Kairos - Blue/Brown

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The Kairos - Gold

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The Kairos - Black/Gold

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VINCERO IN THE PRESS

 
"Vincero's products are the result of a small company that cares more about quality than it's bottom line."

 

Vincero on Instagram

#vincerovibes to be featured

 

All orders are fulfilled within 1 business day of the order date, with the exception of pre-orders. You will receive an email with tracking details once your order has been dispatched from our warehouse.

USA

We offer FREE shipping within the United States for all watches. Parcels are sent via USPS first class mail. Average delivery time is 2-3 days.

 

International

We offer FREE shipping for all international watch orders. These orders are sent via USPS First Class Mail. Delivery times range from 5-15 days.

Average Delivery Times:

*Please note International shipments may experience additional Customs charges such as taxes and duties. These fees are charged by the receiving government office and are the responsibility of the recipient. Parcels may experience additional delays when being processed through Customs. If you would like to know how much these charges will be prior to ordering, please contact your local customs office for import pricing. 

If you have any issues with tracking your package please reach out to us for assistance at support@vincerocollective.com. 

 

If you are not 100% satisfied with your purchase, you can return it to us within 30 days free of charge. Please note that items returned within 30 days can be refunded to the original payment source.

Returns are only accepted for items purchased directly from the Vincero website. Returned items must be received in new, unused and re-sellable condition. The original packaging and any protective coverings and product information must still be on the product and in the packaging. Shipping costs of returned items are non-refundable. 

Items that are purchased during a sale are not eligible for returns or exchanges. 

Returns that are soiled, damaged or altered may not be accepted and may be sent back to the customer. If you are returning an item for exchange, you will need to return it for a refund. Once this is done, you will then need to make a new purchase for the item you want.

Returns received after 30 days of original receipt may be accepted at the discretion of Vincero Collective and will be for store credit only. 

Returned items which were purchased as gifts will be dealt with on an individual basis.

 

Wrong, Damaged OR Defective

 

If there is an issue with the product itself due to defects in materials or craftsmanship please contact support@vincerocollective.com right away so we may replace it for you.

 

How To Make A Return

 

Simply email our customer support at support@vincerocollective.com and we will get you all taken care of.

Once we receive your returned item we aim to process it straight away although this may take up to seven days. Refunds will take up to 5 business days to clear, but may take longer to appear on bank or credit card statements.

Items that require repair may take up to four weeks to process, but are usually much quicker.